Customer Support

Floor Lead (Retail) (Full-time)

Boston, MA

Guide the retail floor team in Boston, combining hands-on customer service with coaching and daily operational support. Coach colleagues on service standards and monitor sales performance. Help customers understand jewelry and available store services. Support inventory counts, order fulfillment and stockroom organization. Maintain presentation standards and assist with new team member onboarding. The position calls for experience in a high-volume retail environment.

$23 – $26 / hour

Retail Sales Assistant, Jewelry (Part-time)

Denver, CO

Help jewelry customers in Denver explore product options and navigate purchases with attentive, personalized service. Welcome showroom visitors and guide product selection. Respond to sales inquiries by phone, chat and email. Follow up on appointments and help customers prepare for visits. Support customer decisions while working toward individual and team goals. The position calls for a customer-focused approach to solving questions and problems.

$18 – $20 / hour

Retail Sales Assistant, Jewelry

Baltimore, MD

Help jewelry customers in Baltimore explore product options and navigate purchases with attentive, personalized service. Welcome showroom visitors and guide product selection. Respond to sales inquiries by phone, chat and email. Follow up on appointments and help customers prepare for visits. Support customer decisions while working toward individual and team goals. The position calls for a customer-focused approach to solving questions and problems.

$18 – $20 / hour

Sales Associate, Jewelry

Charlotte, NC

Help jewelry customers in Charlotte explore product options and navigate purchases with attentive, personalized service. Welcome showroom visitors and guide product selection. Respond to sales inquiries by phone, chat and email. Follow up on appointments and help customers prepare for visits. Support customer decisions while working toward individual and team goals. The position calls for a customer-focused approach to solving questions and problems.

$19 – $21 / hour

Retail Support Specialist - Commerce, CA

Commerce, CA

Resolve technical support issues for retail stores and new store openings. Troubleshoot store hardware, software and networks. Resolve point-of-sale technology incidents. Own support tickets through resolution with clear documentation. Coordinate escalations, vendors and technology deployments. The position calls for strong technical problem-solving and customer-focused communication. Ability to follow support processes and take responsibility for ticket resolution. Careful documentation and the ability to manage several priorities.

$32 – $36 / hour

Sales Associate

Atlanta, GA

Create a helpful apparel shopping experience in Atlanta while supporting the day-to-day running of the store. Assist customers and build relationships through attentive service. Support sales goals and customer engagement initiatives. Maintain store cleanliness and visual displays. Help with opening, closing and other store operating tasks. The position calls for at least 18 years of age with one or more years in retail or customer service.

$15.5 / hour

Private Client Specialist - Beverly Hills

Beverly Hills, CA

Develop private client relationships and personalized shopping experiences. Grow client relationships through proactive outreach. Provide individualized shopping assistance and service. Use client and purchasing insights to refine account plans. Support product previews, events and customer engagement across channels. The position calls for at least five years in client-facing sales and a record of exceeding goals. Strong organization and relationship skills; flexibility for evenings, weekends and events.

$70,000 – $80,000 / year

Part-Time Sales Associate San Francisco

San Francisco, CA

Deliver product advice and customer service at San Francisco store. Explain product options and care information to shoppers. Resolve customer concerns with store leadership as needed. Build customer relationships using store and omnichannel tools. Support store performance and local community events. The position calls for availability for at least one weekend day weekly and the holiday season. Ability to stay active through shifts and occasionally lift up to 40 pounds.

$19.25 – $21.25 / hour

Sales Associate: Valley Fair

San Jose, CA

Create helpful shopping experiences for customers at Valley Fair. Assist customers with personalized shopping needs. Build customer loyalty and support store sales goals. Maintain store presentation and complete operational tasks. Work with teammates on events, coverage and customer engagement. The position calls for at least eighteen years old with one year or more in retail or customer service. Flexibility for evenings, weekends, holidays and events.

$19 – $21 / hour

Part-Time Sales Associate Soho

New York, NY

Support customers shopping for home textiles through informed product advice and dependable store service. Explain product features, options and care information to customers. Contribute to store sales and service performance goals. Resolve customer concerns and involve store leadership when needed. Support local events and daily store operations. The position calls for high school diploma or equivalent. Ability to lift 10 pounds regularly and up to 40 pounds occasionally.

$19 – $21 / hour

Floor Lead (Retail) (Part-time)

Chicago, IL

Guide the retail floor team in Chicago, combining hands-on customer service with coaching and daily operational support. Coach colleagues on service standards and monitor sales performance. Help customers understand jewelry and available store services. Support inventory counts, order fulfillment and stockroom organization. Maintain presentation standards and assist with new team member onboarding. The position calls for experience in a high-volume retail environment.

$22 – $25 / hour

Part-Time Ambassador

Tysons, VA

Provide personalized apparel shopping assistance in Tysons, combining product knowledge with practical store support. Help customers choose products and offer styling and fit advice. Process purchases, returns and exchanges accurately. Maintain an inviting and orderly sales floor. Communicate with colleagues to support customers across store zones. The position calls for experience in retail, sales or customer service. Strong communication skills and the ability to handle multiple priorities.