Customer Support

Part-Time Ambassador

Palo Alto, CAOn-sitePart-timePosted Aug 8, 2024

The opportunity

Overview

Provide personalized apparel shopping assistance in Palo Alto, combining product knowledge with practical store support. Help customers choose products and offer styling and fit advice. Process purchases, returns and exchanges accurately. Maintain an inviting and orderly sales floor. Communicate with colleagues to support customers across store zones. The position calls for experience in retail, sales or customer service. Strong communication skills and the ability to handle multiple priorities.

What you’ll do

  • Help customers choose products and offer styling and fit advice.
  • Process purchases, returns and exchanges accurately.
  • Maintain an inviting and orderly sales floor.
  • Communicate with colleagues to support customers across store zones.

What you’ll bring

  • Experience in retail, sales or customer service.
  • Strong communication skills and the ability to handle multiple priorities.
  • Ability to stand, reach and move products weighing at least 40 pounds.

Schedule

  • At least 12 hours of availability, including nights, weekends and holidays.

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