The opportunity
Overview
Coordinate wholesale account operations and retailer service. Manage daily wholesale account transactions and retailer service. Coordinate team priorities and customer support work. Resolve retailer questions about orders, shipping, products and pricing. Build operational relationships with retailer finance and logistics partners. The position calls for 4–6+ years in cross-functional operations or project management. Customer-facing experience and an understanding of the wholesale order lifecycle.
What you’ll do
- Manage daily wholesale account transactions and retailer service.
- Coordinate team priorities and customer support work.
- Resolve retailer questions about orders, shipping, products and pricing.
- Build operational relationships with retailer finance and logistics partners.
What you’ll bring
- 4–6+ years in cross-functional operations or project management.
- Customer-facing experience and an understanding of the wholesale order lifecycle.
- Strong documentation and ability to influence partner teams.
A little extra that helps
- Experience with NetSuite, ERP, EDI or SPS systems.
Compensation
$85,000 – $95,000 / year
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